I. Privacy Policy
THIS PRIVACY POLICY APPLIES TO THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION WHEN BETTER FOLLOR TECHNOLOGY TRADING LIMITED PROVIDES YOU WITH THIS GAME AND RELATED SERVICES (HEREINAFTER COLLECTIVELY REFERRED TO AS "GAMES" OR "GAME SERVICES"). Your use of our game services will result in our collection and use of your personal information, please read this Privacy Policy carefully to understand how we process the personal information you provide and what choices you have. You acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, storage and processing of your personal information in the manner described in this Privacy Policy. You may subsequently withdraw your consent in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please be sure not to continue to use this game service.
What information do we use about you?
--Information We Collect
When you use game services or communicate with us, we automatically collect certain data from you, including: IP address, geographic location, device information (e.g., device unique identifier, device type, network type, operating system, etc.) and some data related to your game behavior (e.g., date and time).
--Cookies
To improve your experience, we use cookies or similar technologies (e.g., web beacons, log files, scripts, eTags) (collectively referred to as "Cookies" technologies). Cookies technology will generate small files in your device so that we can provide specific features. You have the right to turn cookies technology on or off through the settings of your device or browser. However, when you choose to turn off cookies technology, you may not be able to experience some of the features of our game services.
How We Use Your Information
--Login information
Email address, phone number, third-party account and other login information related to your game account will be used to verify your identity in the game and protect the security of your account. Our use of login information is based on your consent to this Privacy Policy.
--Contact
Email address, phone number, instant messenger account, delivery address, identification information and other contact information you provide in a specific scenario will only be used for the purpose of completing the scenario, such as: sending you promotional information; send you prizes; Respond to your customer feedback; Verify your personal identity. Our use of contact details is based on your consent to this Privacy Policy.
--IP address
IP address is commonly used identification information in network communication, we use your IP address to provide you with services or improve the quality of our services, such as: to establish network communication with you such as downloads, in-game requests, etc.; identify your region in order to personalize the service; Determine the consistency of your login behavior to ensure the security of your account. Our use of IP addresses is based on our contractual obligations to you.
--Device information
Device information such as device identification code, device type, network type, operating system helps us better understand the device situation of your experience game services, and we use your device information to provide you with services or improve the quality of our services, such as: statistics on device adaptability; Feedback and solve the problems you encounter in the process of experiencing the game services; Determine the consistency of your login behavior to ensure the security of your account. Our use of device information is based on our contractual obligations to you.
--Location information
Location information such as GPS positioning, mainly to provide you with certain in-game services, such as: location-based team play; See who is nearby. Our use of location information is based on your consent to this Privacy Policy.
--Personal characteristics
Gender, age, personal preferences and other personal characteristics, mainly to provide you with personalized services, such as: personal space display; User behavior statistics; User surveys, etc. Our use of personal profiling is based on your consent to this Privacy Policy.
How we keep your information secure
We will adopt industry-standard security protection measures, including the establishment of reasonable systems and security technologies to prevent unauthorized access, use, modification of your information, and avoid data damage or loss. Our network transmission process adopts a variety of encryption technologies (such as SSL) to protect your information, and your information is isolated and stored through isolation technology. When using information, we will use multiple strict data access control and multi-factor authentication technology to protect information to avoid illegal use of data.
Please understand that due to technical limitations and risk prevention limitations, even if we have tried our best to strengthen security measures, we cannot always guarantee 100% security of information. You need to understand that the game services you use may have problems due to circumstances beyond our control.
How long your information will be kept
Unless otherwise required by law or requested by you in accordance with this Privacy Policy, most of the personal information in the game services will be retained by us for the duration of the game operation. Personal information obtained during marketing activities will no longer be retained after the marketing campaign ends. Personal information such as your name and email address provided through customer service will be retained for two years from the date you provide it.
When we no longer store your personal information in accordance with this Privacy Policy, the electronic files stored with personal information will be permanently deleted and we will take reasonable steps to ensure that the personal information cannot be recovered. If we continue to store your personal information according to the law, this personal information will also be kept separately from other types of information.
What rights you have in relation to your personal information?
Please note that this section only applies to users from the European Union. For non-EU users, please check the HAOUPOX Group Privacy Policy to understand your rights regarding your personal information.
- Understand how your personal information is used
You have the right to know what personal information we hold about you, how we use it and to whom we disclose it.
--Transfer of your personal information
You have the right to obtain a backup copy of your personal information that we process in a commonly used machine-readable form. You have the right to request that we transfer your personal information to a designated third party. However, please understand that if the above transfer affects the rights and interests of others (for example, it may infringe our intellectual property rights or the privacy rights of others), we cannot complete it.
--Correction of your personal information
If the personal information we hold about you is inaccurate, you have the right to request that we correct it.
--Delete your personal information
If you believe that the need for us to keep your personal information no longer exists or we have processed your personal information unlawfully, you have the right to request that we delete your personal information. However, if there are reasonable grounds (e.g. court pleas; protection of individual freedom of expression), even if you make the above request, we may continue to store relevant personal information, but we will inform you of the reason. If your deletion request is established and your personal information has been obtained by a third party through the Game Services, we will make reasonable efforts to inform the third party to delete your personal information as well.
--Restrict our processing of your personal information other than storage
You can ask us not to process your personal information other than storage for the following reasons:
--You believe that your personal information is inaccurate, and you can make this request during our verification;
--You believe that we have processed your personal information in violation of the law;
You believe that the need for us to retain your personal information no longer exists, but you have reasonable grounds for wanting us to continue to do so.
If we agree to your request, we will use reasonable efforts to inform third parties to whom we have disclosed your personal information and to tell them to stop processing your personal information. You should understand that even if we stop processing your personal information, we may continue to process your personal information in the future if there are legitimate grounds (e.g. to protect the rights and interests of others).
--We are prohibited from processing your personal information
You have the right to object to our continued processing of your personal information.